Privacy Policy, Terms of Use,
Disclaimer, and Accessibility Statement

Privacy Policy

Effective Date: April 23, 2026

At Priority Heat and Air, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

  • Name
  • Phone number
  • Email address
  • Service address
  • Any details you include in contact forms or service requests

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited on our site
  • Time spent on pages
  • Referring website

This information helps us understand how visitors use our site and improve the experience.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and service requests
  • Schedule appointments
  • Provide customer support
  • Improve our website and services
  • Send occasional updates or promotions (only if you opt in)

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve site performance
  • Analyze traffic and usage patterns
  • Support marketing efforts (such as Google Ads or Facebook Ads)

You can choose to disable cookies through your browser settings.

4. Third-Party Services

We may use trusted third-party tools such as:

  • Google Analytics
  • Google Ads
  • Facebook/Instagram advertising

These platforms may collect information in accordance with their own privacy policies.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Choices

You may:

  • Request access to the personal information we have about you
  • Ask us to update or delete your information
  • Opt out of marketing communications at any time

To make a request, contact us at:
office@priorityheatandair.net
901-825-0400

7. Children’s Privacy

Our website is not intended for children under 18, and we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:

Priority Heat and Air
office@priorityheatandair.net
901-825-0400

Terms of Use

Effective Date: April 23, 2026

By accessing or using this website, you agree to the following Terms of Use.

1. Use of Website

This website is provided for general informational purposes and to help you learn about our services.

You agree to use this site only for lawful purposes and not to:

  • Attempt to gain unauthorized access to the site
  • Interfere with the site’s functionality
  • Use the site in a way that could harm our business or other users

2. No Professional Guarantee

Information on this website is provided for general guidance only and does not constitute a binding service agreement.

Actual service recommendations, pricing, and timelines will be provided after inspection or consultation.

3. Estimates & Service Information

Any estimates or pricing information shown on the site:

  • Are for general reference only
  • May vary based on your specific system, home, or situation
  • Are not guaranteed until confirmed in writing

4. Intellectual Property

All content on this site—including text, graphics, logos, and images—is the property of Priority Heat and Air and may not be copied, reproduced, or used without permission.

5. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content or practices of those sites.

6. Limitation of Liability

Priority Heat and Air is not liable for any damages resulting from:

  • Use or inability to use this website
  • Errors or omissions in content
  • Temporary website outages

7. Changes to These Terms

We may update these Terms of Use at any time. Continued use of the site means you accept any changes.

8. Governing Law

These Terms are governed by the laws of the State of Tennessee and applicable United States laws.

9. Contact Information

If you have questions about these Terms, please contact:

Priority Heat and Air
office@priorityheatandair.net
901-825-0400

Website Disclaimer

Priority Heat and Air

Effective Date: April 23, 2026

The information provided on this website is for general informational purposes only. By using this site, you acknowledge and agree to the following:

1. General Information Only

All content on this website—including service descriptions, blog posts, and recommendations—is intended to provide general guidance.

It should not be considered a substitute for a professional inspection, diagnosis, or in-person consultation. Every home and HVAC system is different, and solutions may vary.

2. No Guarantees or Warranties

While we strive to keep information accurate and up to date, Priority Heat and Air makes no guarantees regarding:

  • The completeness or accuracy of content
  • Specific results from services
  • System performance outcomes

Any reliance you place on information from this site is at your own risk.

3. Estimates & Pricing Disclaimer

Any pricing, savings claims, or service estimates mentioned on this website:

  • Are provided as general guidelines only
  • May vary depending on system condition, home size, and other factors
  • Are not final or binding until confirmed in writing after evaluation

4. Third-Party Tools & Marketing Platforms

This website may use third-party tools such as:

  • Google Analytics
  • Google Ads
  • Facebook/Instagram Ads

These platforms operate independently and may track user behavior according to their own policies. We do not control how these third parties manage data.

5. External Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of those sites.

6. Limitation of Liability

To the fullest extent permitted by law, Priority Heat and Air is not liable for any loss or damages resulting from:

  • Use of this website
  • Reliance on information provided
  • Temporary interruptions or technical issues

7. Changes to This Disclaimer

We may update this Disclaimer at any time. Updates will be posted on this page with a revised effective date.

8. Contact Us

If you have questions about this Disclaimer, please contact:

Priority Heat and Air
office@priorityheatandair.net
901-825-0400

Accessibility Statement

Effective Date: April 23, 2026

Priority Heat and Air is committed to making our website accessible and easy to use for everyone, including individuals with disabilities.

1. Our Commitment

We aim to provide a website that is inclusive and user-friendly for all visitors, regardless of ability or technology.

We strive to follow best practices and standards based on the Web Content Accessibility Guidelines (WCAG) 2.1 to improve accessibility.

2. Accessibility Features

Our website may include:

  • Clear navigation and consistent layouts
  • Readable fonts and color contrast
  • Alternative text for images where appropriate
  • Mobile-friendly and responsive design
  • Compatibility with common assistive technologies

3. Ongoing Improvements

We are continually working to improve the accessibility of our website and ensure a better experience for all users.

Accessibility is an ongoing effort, and we welcome feedback to help us improve.

4. Third-Party Content

Some areas of our website may rely on third-party tools or integrations (such as maps, scheduling tools, or embedded content). While we aim to work with accessible partners, we cannot guarantee full accessibility of third-party content.

5. Need Assistance?

If you experience difficulty accessing any part of our website, we’re here to help.

Please contact us and we will do our best to provide the information or service you need in an accessible format.

office@priorityheatandair.net
901-825-0400

6. Feedback

We welcome your feedback on the accessibility of our website. If you have suggestions or encounter barriers, please let us know.

7. Updates to This Statement

We may update this Accessibility Statement from time to time as we continue to improve our website.