At Priority Heat and Air, we bring 20 years of technical expertise to your doorstep. We are family-owned, family-operated, and deeply rooted in our community. From our 5 kids and 5 grandkids to our son currently serving in the military, we understand the value of hard work and dedication.
We know that when your HVAC system goes down, it’s more than an inconvenience, it’s a disruption to your life. That’s why we’ve spent the last two decades perfecting our craft to provide fast, reliable, and honest service. We are proud to support our troops and our local neighbors alike with HVAC solutions that last.
At Priority Heat and Air, we believe comfort is personal. That’s why we’ve built our business around something simple, but powerful: treating every home we serve like it belongs to a neighbor—because it does. As a locally owned and operated company led by the Alford family, we’re proud to serve homeowners across Memphis and the surrounding communities with honest service, dependable workmanship, and a commitment to doing things the right way.
When your heating or air conditioning system goes down, you don’t want to wait days for help—and you shouldn’t have to.
By intentionally keeping our service area focused on Shelby, Tipton and Fayette Counties, we’re able to respond quickly, show up when we say we will, and deliver a level of attention that larger, out-of-town companies simply can’t match.
It also means accountability. When you call Priority Heat and Air, you’re not calling a call center—you’re calling a local team that stands behind every repair, installation, and recommendation.
No pressure. No upsells you don’t need. Just clear explanations and recommendations you can trust.
We don’t believe in shortcuts or temporary fixes. We take the time to properly diagnose and solve the problem so your comfort lasts.
We keep our service area tight so we can be there when you need us—without long delays or missed appointments.
Quality HVAC service shouldn’t come with surprises. We provide transparent pricing so you know exactly what to expect.
Because that’s how we run our business.
Priority Heat & Air was incredible from start to finish. Our AC went out during a brutal Memphis heat wave, and they had a technician at our house the same day. Honest pricing, clear communication, and no pressure. We’ve found our HVAC company for life.
We signed up for the Comfort Club and it has already paid for itself. The team was professional, on time, and extremely thorough with our annual cleaning. It’s hard to find dependable service in Germantown, but Priority truly delivers.
Our furnace stopped working on one of the coldest nights of the year. Priority Heat & Air showed up quickly and had it repaired within an hour. They explained everything clearly and didn’t try to upsell us. I happily recommend them to my neighbors and friends.
