We’re proud to be locally owned and operated by the Alford family, serving the same Shelby and Tipton County communities we call home. By intentionally keeping our service area focused we’re able to respond quickly, deliver expert care, and build lasting relationships with the people we serve.
As a family-owned business, we believe in treating our customers like neighbors, not numbers. That means fast response times when you need help most, honest pricing without pressure or surprises, and service you can feel confident in from start to finish. Our commitment to quality has earned us consistent 5-star feedback from homeowners across the area who trust us to keep their homes comfortable.
Priority Heat & Air was incredible from start to finish. Our AC went out during a brutal Memphis heat wave, and they had a technician at our house the same day. Honest pricing, clear communication, and no pressure. We’ve found our HVAC company for life.
We signed up for the Comfort Club and it has already paid for itself. The team was professional, on time, and extremely thorough with our annual cleaning. It’s hard to find dependable service in Germantown, but Priority truly delivers.
Our furnace stopped working on one of the coldest nights of the year. Priority Heat & Air showed up quickly and had it repaired within an hour. They explained everything clearly and didn’t try to upsell us. I happily recommend them to my neighbors and friends.
